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JOB TITLE:������������� ����������� Human Resources and Operations Manager
REPORT TO: ��������� ����������� Executive Director ��
TIME REQUIREMENT: ���� 32 hours per week
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SYNOPSIS: Manages administrative functions at TESSA including human resources, facilities, administrative support, equipment, computers, and cash deposits.
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RESPONSIBILITIES:
PERSONNEL
��������� Responsible for new employee paperwork.
��������� Maintenance of personnel files.
��������� Responsible for implementation of personnel benefits.
��������� Advertise all open positions.� Receive, screen, and file all resumes and applications received.
��������� Maintenance of job descriptions.
��������� Develop, update, and interpret office policy and procedures related to employment.
��������� Responsible for implementing and maintaining approved office policies and procedures.
��������� Responsible for maintenance of all confidential employee paperwork.
��������� Responsible for providing, or obtaining consultation on employee-related questions/issues.
��������� Responsible for providing advice/counsel/coaching to managers regarding personnel-related issues.
��������� Responsible for coordinating and tracking all outside trainings that staff attend.
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FRONT DESK
��������� Supervises Front Desk staff including employees, volunteers, and interns. Ensures that clients� needs are addressed and all administrative requests are completed in a timely manner.
��������� Ensures adequate coverage of front desk during business hours providing back-up coverage when necessary.
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BOARD OF DIRECTORS
��������� Compiles monthly department highlights/program updates report.
��������� Prepares Board packets.
��������� Schedules and sets up the conference room for board meetings.
��������� Responsible for mailing out notices, correspondence, and meeting minutes.
��������� Compiles and updates all pertinent member information.
��������� Maintains board roster and all other board materials.
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FINANCE
��������� Perform cash receipts recap and cash deposits.
��������� Maintain petty cash
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FACILITIES AND COMPUTER MANAGEMENT
��������� Responsible for contracting janitorial, printing, and all other facility related vendor services.
��������� Responsible for service and maintenance of office equipment including telephones, voicemail system, cell phones, and pagers.
��������� Responsible for building maintenance.
��������� Ensures office supplies are maintained at an adequate level.
��������� Maintains efficient administrative and personnel related filing systems.
��������� Assigns and tracks all access fobs issued and returned.
��������� Responsible for fulfilling Colorado and Federal Labor Law posting requirements.
��������� Responsible for computer systems including obtaining new equipment, desktops and servers, and coordinating with computer vendors for maintenance of current systems (hard and software).
��������� Communicates and follows up on all appropriate maintenance service requests to the Myron Stratton Home.�
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PROGRAM MANAGEMENT & DEVELOPMENT
��������� Identify program development opportunities in accordance with organizational mission, operating philosophy, strategic plan, and best practices.
��������� Deliver programs and services in a manner that is respectful and sensitive to the client�s, donors, and/or volunteer�s cultural experience.�
��������� Develop multicultural services, programming, and outreach.
��������� Prevent, identify, and remove discriminatory barriers in services provided.
��������� Provide program reports, e.g. the monthly program highlights, as requested in a comprehensive and timely fashion.
��������� Monitor and manage program budgets.
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CULTURAL INCLUSIVITY
��������� Recognize that we hold attitudes and beliefs that can detrimentally influence our perceptions of and interactions with individuals who are diverse from ourselves.�
��������� Recognize the importance of multicultural sensitivity, responsiveness to, knowledge of, and understanding about diversity.
��������� Apply the principles of multiculturalism and diversity in training and staff development.
��������� Apply culturally appropriate skills in all interactions with clients, co-workers, volunteers, partner agencies, and other community members.
��������� Use organizational change processes to support culturally informed organizational policies & procedures.
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PERSONNEL MANAGEMENT
��������� Ensure staff and volunteer/intern training and orientation to policies and procedures for owned programs is completed.
��������� Establishes and communicates performance expectations.
��������� Provide direct, ongoing supervision and support to staff, volunteers, and interns for owned programs.
��������� Provides direction, motivates, delegates, and is actively involved in the development of staff and volunteers.� This includes listening, giving feedback, supporting their efforts, and recognizing and rewarding performance.
��������� Complete 90-day and yearly employee performance evaluations on all direct reports in a comprehensive and timely fashion.
��������� Employ and dismiss departmental staff, volunteers, and interns in accordance with agency personnel policies and program needs.
��������� Prevent, identify and/or remove discriminatory barriers in TESSA�s recruitment, hiring, training, retention, career development, promotion, benefits, and pay policies & practices.
��������� Champion cultural inclusivity principles and efforts within the organization and its partnerships.
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OTHER
��������� Commit to TESSA�s organizational mission, vision, and operating philosophy.
��������� Develop, understand, support, and implement organizational initiatives and strategic plans.
��������� Responsible for bank deposits.
��������� Attend staff and other relevant meetings, trainings, and in-services as assigned
��������� Other duties and projects as requested by supervisor
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QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
��������� Bachelors in related field
��������� Two years relevant experience including human resources and supervision.
��������� Equivalent combination of education and experience may be considered.
��������� Excellent organizational, communication (oral and written), problem solving, listening and interpersonal skills
��������� Attention to detail
��������� Ability to work well under stressful circumstances and multi-task.
��������� Ability to empathize, encourage and guide
��������� Knowledgeable and proficient computer skills
��������� Valid driver's license and car insurance
��������� Must be willing to submit to background checks.
��������� Ability to read, write and speak English
��������� Fluency in Spanish and/or ASL preferred
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PHYSICAL REQUIREMENTS:
��������� Ability to sit and concentrate for long periods of time
��������� Ability to climb stairs, if necessary
��������� Possesses vision sufficient to read and work on a computer
��������� Possesses hearing sufficient to communicate on phone and in person
��������� Ability to write legibly
��������� Ability to lift 50lbs
��������� Ability to work long hours, intermittently
��������� Ability to tolerate all weather conditions
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_______________________������������� ____________________________��������������� ________
Printed Name������������������������������������� Signature�������������������������������������������������������� Date
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Please send resume to [email protected]