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JOB TITLE:������������� ����������� Human Resources and Operations Manager

REPORT TO: ��������� ����������� Executive Director ��

TIME REQUIREMENT: ���� 32 hours per week

SYNOPSIS: Manages administrative functions at TESSA including human resources, facilities, administrative support, equipment, computers, and cash deposits.

RESPONSIBILITIES:

PERSONNEL

�������� Responsible for new employee paperwork.

�������� Maintenance of personnel files.

�������� Responsible for implementation of personnel benefits.

�������� Advertise all open positions.� Receive, screen, and file all resumes and applications received.

�������� Maintenance of job descriptions.

�������� Develop, update, and interpret office policy and procedures related to employment.

�������� Responsible for implementing and maintaining approved office policies and procedures.

�������� Responsible for maintenance of all confidential employee paperwork.

�������� Responsible for providing, or obtaining consultation on employee-related questions/issues.

�������� Responsible for providing advice/counsel/coaching to managers regarding personnel-related issues.

�������� Responsible for coordinating and tracking all outside trainings that staff attend.

FRONT DESK

�������� Supervises Front Desk staff including employees, volunteers, and interns. Ensures that clients� needs are addressed and all administrative requests are completed in a timely manner.

�������� Ensures adequate coverage of front desk during business hours providing back-up coverage when necessary.

BOARD OF DIRECTORS

�������� Compiles monthly department highlights/program updates report.

�������� Prepares Board packets.

�������� Schedules and sets up the conference room for board meetings.

�������� Responsible for mailing out notices, correspondence, and meeting minutes.

�������� Compiles and updates all pertinent member information.

�������� Maintains board roster and all other board materials.

FINANCE

�������� Perform cash receipts recap and cash deposits.

�������� Maintain petty cash

FACILITIES AND COMPUTER MANAGEMENT

�������� Responsible for contracting janitorial, printing, and all other facility related vendor services.

�������� Responsible for service and maintenance of office equipment including telephones, voicemail system, cell phones, and pagers.

�������� Responsible for building maintenance.

�������� Ensures office supplies are maintained at an adequate level.

�������� Maintains efficient administrative and personnel related filing systems.

�������� Assigns and tracks all access fobs issued and returned.

�������� Responsible for fulfilling Colorado and Federal Labor Law posting requirements.

�������� Responsible for computer systems including obtaining new equipment, desktops and servers, and coordinating with computer vendors for maintenance of current systems (hard and software).

�������� Communicates and follows up on all appropriate maintenance service requests to the Myron Stratton Home.�

PROGRAM MANAGEMENT & DEVELOPMENT

�������� Identify program development opportunities in accordance with organizational mission, operating philosophy, strategic plan, and best practices.

�������� Deliver programs and services in a manner that is respectful and sensitive to the client�s, donors, and/or volunteer�s cultural experience.�

�������� Develop multicultural services, programming, and outreach.

�������� Prevent, identify, and remove discriminatory barriers in services provided.

�������� Provide program reports, e.g. the monthly program highlights, as requested in a comprehensive and timely fashion.

�������� Monitor and manage program budgets.

CULTURAL INCLUSIVITY

�������� Recognize that we hold attitudes and beliefs that can detrimentally influence our perceptions of and interactions with individuals who are diverse from ourselves.�

�������� Recognize the importance of multicultural sensitivity, responsiveness to, knowledge of, and understanding about diversity.

�������� Apply the principles of multiculturalism and diversity in training and staff development.

�������� Apply culturally appropriate skills in all interactions with clients, co-workers, volunteers, partner agencies, and other community members.

�������� Use organizational change processes to support culturally informed organizational policies & procedures.

PERSONNEL MANAGEMENT

�������� Ensure staff and volunteer/intern training and orientation to policies and procedures for owned programs is completed.

�������� Establishes and communicates performance expectations.

�������� Provide direct, ongoing supervision and support to staff, volunteers, and interns for owned programs.

�������� Provides direction, motivates, delegates, and is actively involved in the development of staff and volunteers.� This includes listening, giving feedback, supporting their efforts, and recognizing and rewarding performance.

�������� Complete 90-day and yearly employee performance evaluations on all direct reports in a comprehensive and timely fashion.

�������� Employ and dismiss departmental staff, volunteers, and interns in accordance with agency personnel policies and program needs.

�������� Prevent, identify and/or remove discriminatory barriers in TESSA�s recruitment, hiring, training, retention, career development, promotion, benefits, and pay policies & practices.

�������� Champion cultural inclusivity principles and efforts within the organization and its partnerships.

OTHER

�������� Commit to TESSA�s organizational mission, vision, and operating philosophy.

�������� Develop, understand, support, and implement organizational initiatives and strategic plans.

�������� Responsible for bank deposits.

�������� Attend staff and other relevant meetings, trainings, and in-services as assigned

�������� Other duties and projects as requested by supervisor

QUALIFICATIONS AND REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

�������� Bachelors in related field

�������� Two years relevant experience including human resources and supervision.

�������� Equivalent combination of education and experience may be considered.

�������� Excellent organizational, communication (oral and written), problem solving, listening and interpersonal skills

�������� Attention to detail

�������� Ability to work well under stressful circumstances and multi-task.

�������� Ability to empathize, encourage and guide

�������� Knowledgeable and proficient computer skills

�������� Valid driver's license and car insurance

�������� Must be willing to submit to background checks.

�������� Ability to read, write and speak English

�������� Fluency in Spanish and/or ASL preferred

PHYSICAL REQUIREMENTS:

�������� Ability to sit and concentrate for long periods of time

�������� Ability to climb stairs, if necessary

�������� Possesses vision sufficient to read and work on a computer

�������� Possesses hearing sufficient to communicate on phone and in person

�������� Ability to write legibly

�������� Ability to lift 50lbs

�������� Ability to work long hours, intermittently

�������� Ability to tolerate all weather conditions

_______________________������������� ____________________________��������������� ________

Printed Name������������������������������������� Signature�������������������������������������������������������� Date

Please send resume to [email protected]