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 DEADLINE: June 2nd

SYNOPSIS:  The person in this position provides advocacy services to DVERT clients.

TRAINING:  Complete all training requirements as outlined on the DVERT orientation and training checklist (includes in-house training with DVERT, as well as DVERT Partner Agency cross training).  To be completed within the first four weeks of employment.

RESPONSIBILITIES:

CLIENT SERVICES

·         Treat clients with respect, dignity, and empathy.

·         Carry a caseload of DVERT cases.

·         Provide education and information to the client to support informed choices.

·         Explain resources available to the client and children to assist them towards their recovery.

·         Assist the client through the restraining order process

·         Provide court support for the client.

·         Make frequent phone contact with clients in high-risk domestic violence situations.

·         Accompany DVERT law enforcement and DHS on home visits with victims of domestic violence.

·         Work cooperatively with other agencies and individuals involved with the client to assure comprehensive service delivery to the client and children

·         Deliver programs and services in a manner that is respectful and sensitive to the clients’ cultural experience.

·         Carry an on-call pager on a rotating basis (typically one week per month) and respond to requests for assistance for DVERT and TESSA clients.

·         Responsible for case presentation at Case Staffings.

·         Keep information related to the client completely confidential as requested by the client.

·         Develop expertise in a domestic violence related area.

·         Provide training and community education as requested.

·         Develop multicultural services, programming, and outreach as appropriate.

·         Prevent, identify, and remove discriminatory barriers in services provided.

RECORD KEEPING

·         Provide statistical information on all assigned DVERT cases.

·         Maintain accurate documentation on every contact with the client.

·         Maintain client files and ensure that all appropriate documenatation is represented in each file.

CULTURAL INCLUSIVITY

·         Recognize that we hold attitudes and beliefs that can detrimentally influence our perceptions of and interactions with individuals who are diverse from ourselves. 

·         Recognize the importance of multicultural sensitivity, responsiveness to, knowledge of, and understanding about diversity.

·         Apply the principles of multiculturalism and diversity in training and staff development.

·         Apply culturally appropriate skills in all interactions with clients, co-workers, volunteers, partner agencies, and other community members.

·         Use organizational change processes to support culturally informed organizational policies & procedures.

OTHER

·         Commit to TESSA’s organizational mission, vision, and operating philosophy.

·         Attend staff, advocacy, & other relevant meetings, trainings, and inservices as assigned.

·         Other duties and projects as required as requested by supervisor.

QUALIFICATIONS AND REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Bachelor’s Degree

·         Two years relevant experience; experience working with victims of domestic violence, law enforcement, and the criminal justice system.

·         Equivalent combination of education and experience may be considered.

·         Ability to be on-call on a rotation basis; typically one week per month.

·         Excellent organizational, communication (verbal and written), problem solving, listening and inter-personal skills

·         Ability to take initiative, work independently with minimal guidance while also working as a member of a team, and advocate assertively on the client’s behalf.

·         Attention to detail

·         Ability to work well under stressful circumstances

·         Ability to empathize, encourage and guide

·         Knowledgeable and proficient computer skills

·         Valid driver's license and car insurance

·         Must have reliable transportation and phone

·         Must be willing to complete background checks.

·         Ability to read, write and speak English

·         Fluency in Spanish and/or ASL preferred

PHYSICAL REQUIREMENTS:

·         Ability to sit and concentrate for long periods of time

·         Ability to climb stairs, if necessary

·         Possesses vision sufficient to read and work on a computer

·         Possesses hearing sufficient to communicate on phone and in person

·         Ability to write legibly

·         Ability to work long hours, intermittently

·         Ability to tolerate all weather conditions

Contact [email protected] to apply.

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Last modified: 05/14/08