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JOB TITLE:                          DVERT Confidential Victim Advocate

REPORT TO:                       DVERT Associate Director

TIME REQUIREMENT:      40 hours per week + on-call (typically one week per month)

 DEADLINE: June 2nd

SYNOPSIS:  The person in this position provides advocacy services to DVERT clients.

TRAINING:  Complete all training requirements as outlined on the DVERT orientation and training checklist (includes in-house training with DVERT, as well as DVERT Partner Agency cross training).  To be completed within the first four weeks of employment.



·         Treat clients with respect, dignity, and empathy.

·         Carry a caseload of DVERT cases.

·         Provide education and information to the client to support informed choices.

·         Explain resources available to the client and children to assist them towards their recovery.

·         Assist the client through the restraining order process

·         Provide court support for the client.

·         Make frequent phone contact with clients in high-risk domestic violence situations.

·         Accompany DVERT law enforcement and DHS on home visits with victims of domestic violence.

·         Work cooperatively with other agencies and individuals involved with the client to assure comprehensive service delivery to the client and children

·         Deliver programs and services in a manner that is respectful and sensitive to the clients’ cultural experience.

·         Carry an on-call pager on a rotating basis (typically one week per month) and respond to requests for assistance for DVERT and TESSA clients.

·         Responsible for case presentation at Case Staffings.

·         Keep information related to the client completely confidential as requested by the client.

·         Develop expertise in a domestic violence related area.

·         Provide training and community education as requested.

·         Develop multicultural services, programming, and outreach as appropriate.

·         Prevent, identify, and remove discriminatory barriers in services provided.



·         Provide statistical information on all assigned DVERT cases.

·         Maintain accurate documentation on every contact with the client.

·         Maintain client files and ensure that all appropriate documenatation is represented in each file.



·         Recognize that we hold attitudes and beliefs that can detrimentally influence our perceptions of and interactions with individuals who are diverse from ourselves. 

·         Recognize the importance of multicultural sensitivity, responsiveness to, knowledge of, and understanding about diversity.

·         Apply the principles of multiculturalism and diversity in training and staff development.

·         Apply culturally appropriate skills in all interactions with clients, co-workers, volunteers, partner agencies, and other community members.

·         Use organizational change processes to support culturally informed organizational policies & procedures.



·         Commit to TESSA’s organizational mission, vision, and operating philosophy.

·         Attend staff, advocacy, & other relevant meetings, trainings, and inservices as assigned.

·         Other duties and projects as required as requested by supervisor.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Bachelor’s Degree

·         Two years relevant experience; experience working with victims of domestic violence, law enforcement, and the criminal justice system.

·         Equivalent combination of education and experience may be considered.

·         Ability to be on-call on a rotation basis; typically one week per month.

·         Excellent organizational, communication (verbal and written), problem solving, listening and inter-personal skills

·         Ability to take initiative, work independently with minimal guidance while also working as a member of a team, and advocate assertively on the client’s behalf.

·         Attention to detail

·         Ability to work well under stressful circumstances

·         Ability to empathize, encourage and guide

·         Knowledgeable and proficient computer skills

·         Valid driver's license and car insurance

·         Must have reliable transportation and phone

·         Must be willing to complete background checks.

·         Ability to read, write and speak English

·         Fluency in Spanish and/or ASL preferred



·         Ability to sit and concentrate for long periods of time

·         Ability to climb stairs, if necessary

·         Possesses vision sufficient to read and work on a computer

·         Possesses hearing sufficient to communicate on phone and in person

·         Ability to write legibly

·         Ability to work long hours, intermittently

·         Ability to tolerate all weather conditions


Contact [email protected] to apply.


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Last modified: 05/14/08