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TESSA JOB TITLE:������������������������� DVERT Confidential Victim Advocate REPORT TO: ��������������������� DVERT Associate Director TIME REQUIREMENT:� ��� 40 hours per week + on-call (typically one week per month) �DEADLINE: June 2nd SYNOPSIS:� The person in this position provides advocacy services to DVERT clients. TRAINING:� Complete all training requirements as outlined on the DVERT orientation and training checklist (includes in-house training with DVERT, as well as DVERT Partner Agency cross training).� To be completed within the first four weeks of employment. RESPONSIBILITIES: CLIENT SERVICES ��������� Treat clients with respect, dignity, and empathy. ��������� Carry a caseload of DVERT cases. ��������� Provide education and information to the client to support informed choices. ��������� Explain resources available to the client and children to assist them towards their recovery. ��������� Assist the client through the restraining order process ��������� Provide court support for the client. ��������� Make frequent phone contact with clients in high-risk domestic violence situations. ��������� Accompany DVERT law enforcement and DHS on home visits with victims of domestic violence. ��������� Work cooperatively with other agencies and individuals involved with the client to assure comprehensive service delivery to the client and children ��������� Deliver programs and services in a manner that is respectful and sensitive to the clients� cultural experience. ��������� Carry an on-call pager on a rotating basis (typically one week per month) and respond to requests for assistance for DVERT and TESSA clients. ��������� Responsible for case presentation at Case Staffings. ��������� Keep information related to the client completely confidential as requested by the client. ��������� Develop expertise in a domestic violence related area. ��������� Provide training and community education as requested. ��������� Develop multicultural services, programming, and outreach as appropriate. ��������� Prevent, identify, and remove discriminatory barriers in services provided. � RECORD KEEPING ��������� Provide statistical information on all assigned DVERT cases. ��������� Maintain accurate documentation on every contact with the client. ��������� Maintain client files and ensure that all appropriate documenatation is represented in each file. � CULTURAL INCLUSIVITY ��������� Recognize that we hold attitudes and beliefs that can detrimentally influence our perceptions of and interactions with individuals who are diverse from ourselves.� ��������� Recognize the importance of multicultural sensitivity, responsiveness to, knowledge of, and understanding about diversity. ��������� Apply the principles of multiculturalism and diversity in training and staff development. ��������� Apply culturally appropriate skills in all interactions with clients, co-workers, volunteers, partner agencies, and other community members. ��������� Use organizational change processes to support culturally informed organizational policies & procedures. � OTHER ��������� Commit to TESSA�s organizational mission, vision, and operating philosophy. ��������� Attend staff, advocacy, & other relevant meetings, trainings, and inservices as assigned. ��������� Other duties and projects as required as requested by supervisor. � QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ��������� Bachelor�s Degree ��������� Two years relevant experience; experience working with victims of domestic violence, law enforcement, and the criminal justice system. ��������� Equivalent combination of education and experience may be considered. ��������� Ability to be on-call on a rotation basis; typically one week per month. ��������� Excellent organizational, communication (verbal and written), problem solving, listening and inter-personal skills ��������� Ability to take initiative, work independently with minimal guidance while also working as a member of a team, and advocate assertively on the client�s behalf. ��������� Attention to detail ��������� Ability to work well under stressful circumstances ��������� Ability to empathize, encourage and guide ��������� Knowledgeable and proficient computer skills ��������� Valid driver's license and car insurance ��������� Must have reliable transportation and phone ��������� Must be willing to complete background checks. ��������� Ability to read, write and speak English ��������� Fluency in Spanish and/or ASL preferred � PHYSICAL REQUIREMENTS: ��������� Ability to sit and concentrate for long periods of time ��������� Ability to climb stairs, if necessary ��������� Possesses vision sufficient to read and work on a computer ��������� Possesses hearing sufficient to communicate on phone and in person ��������� Ability to write legibly ��������� Ability to work long hours, intermittently ��������� Ability to tolerate all weather conditions � Contact [email protected] to apply. |
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