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SET Family Medical Clinics

Volunteer Coordinator

Deadline:          October 3, 2008



Job Summary:

To recruit, train, schedule and provide for the supervision of volunteers for all programs and special events, as well as, at all sites within the SET Family Medical Clinics.


Supervision Received and Exercised:

Reports to the Director of Operations but can receive general supervision from higher level supervisory and management staff.

 Exercises direct supervision over volunteers.

May supervise clerical staff


Organization Summary

SET Family Medical Clinics is a 501 (c)(3) corporation that provides holistic health services and basic medical care to the low-income and uninsured.  Programs include senior, family and homeless medical services with an emphasis on serving, empowering, and transforming members of our community.  SET relies on grants and donations as funding sources and does not charge clients for services.  Our services are provided in collaboration with other agencies and staffed by employees of SET and professional volunteers.


Examples of Essential Responsibilities and Duties

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Consult with administrators and staff to determine organization needs for various volunteer services and plan for volunteer recruitment.

Attend and participate in professional and community meetings to recruit interested parties for volunteer service.

 Create volunteer job descriptions.

Interview, screen, and refer applicants to appropriate units.

Orient and train volunteers prior to assignment in specific units.

Arrange for on-the-job and other required training, supervision and evaluation of volunteers.

Serve as liaison between administration, staff, and volunteers.

Establish positive working relationships with staff members and volunteers; reconcile personnel problems.

Prepare and maintain procedural and training manuals; responsible for the SET News Letter and maintaining website.

Develop and provide written protocols to all volunteers.

Monitor and evaluate the efficiency and effectiveness of volunteer services.

 Participate in fund-raising, organization and community activities.

Schedule and coordinate volunteer recognition and appreciation events.

Manage and participate in goals, objectives, and policies effecting volunteers.

Maintain a database of volunteer workers and hours of work; prepare and present reports to management staff; recommend necessary changes or adjustments to the volunteer program.

Plan, assign and direct the work of volunteers.

Perform related duties and responsibilities as required.



Knowledge of:

The role of volunteers in a Public Health setting.

 Legal aspects of a volunteer program.

Practices and theory for adult education.

HIPAA regulations.


Ability to:

Prepare clear and concise reports.

Use computers and program related software proficiently.

Develop recruitment and selection of volunteer candidates.

Interview for effective selection of volunteer candidates.

Supervise, motivate, train and monitor performance of volunteers.

Make effective presentations.

Communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles.

Work independently and possess strong time management skills.

dentify program and special events needs.


Experience and Training Guidelines:

One year of full time experience as a volunteer coordinator.

 Equivalent to a Bachelors degree in social services, marketing, business, health education, or a related field.

Must be able to travel site to site in own personal vehicle.

Occasional weekend and/or evening hours may be assigned as needed.

Possession of, or ability to obtain, a valid Colorado driverís license.



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Last modified: 11/03/08